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Contact Us

There is no service during the academic christmas break (December 23, 2024 - January 3, 2025)!

The Central Student Advisory Service is at your side from initial orientation as well as application and enrollment and throughout all stages of your studies. Over time, you might have a variety of issues, questions, and problems. We want to help you find your way around the University of Potsdam! Based on the diversity of lived realities of those seeking advice, we have created different focus areas for or services. These should help you find the right contacts for your specific situation. All conversations will be confidential. We look forward to hearing from you!

Team of the Central Student Advisory Service

Academic Advising: Walk-in Office Hours

Possible Advising Concerns

Monday10:00 AM - 12:00 PM
Academic advising via phone: +49 331 977-1715

01:00 PM - 03:00 PM
Academic Advising via Zoom
Password: 12345678

-

01:00 PM - 03:00 PM
Student-Run Info Hotline

Tuesday

10:00 AM - 12:00 PM
Academic Advising via Zoom
Password: 12345678

02:00 PM - 05:00 PM
Personal Academic Advising: Neues Palais, bldg. 8

10:00 AM - 12:00 PM
Student-Run Info Hotline
01:00 PM - 04:00 PM
Student-Run Info Hotline
Wednesday10:00 AM - 12:00 PM
Student-Run Info Hotline
01:00 PM - 04:00 PM
Student-Run Info Hotline
Thursday10:00 AM - 12:00 PM
Personal Academic Advising: Neues Palais, bldg. 8
01:00 PM - 03:00 PM
Academic advising via phone: +49 331 977-1715
10:00 AM - 12:00 PM
Student-Run Info Hotline
-
Friday

10:00 AM - 12:00 PM
Academic Advising via Zoom
Password: 12345678

No service on December 13, 2024!

12:00 PM - 02:00 PM
Student-Run Info Hotline

Appointment Requests and E-Mail Inquiries

You could not reach us during the phone or digital office hours? You can also send your inquiry by E-Mail to studienberatunguni-potsdamde or use our form to Request an Appointment. We will reply as soon as possible.


Counseling with a Special Focus

Consultation Hours of the Mental Health Counseling Services

Stress, anxiety, blockades as well as personal conflicts and family problems can also occur during your studies – if the burden becomes too heavy, the Mental Health Counseling Service will be there for you. We will also support your search for a suitable therapist. Feel free to contact us during drop-in office hours for a shorter conversation or schedule an individual appointment where we can discuss your concerns in more detail. 

Information on consultation hours

Consultation Hours with a Focus on the Inclusive Organization of University Studies

This offer is targeted at prospective students, current students, and doctoral candidates living under special circumstances – that includes, for example, a disability, chronic illness, or care obligations.  Based on your individual needs, the following topics, among others, may be addressed during consultations: Planning and organizing your studies, individual equality measures, academic work (e.g. questions on learning strategies or academic writing techniques), motivation, procrastination and writer’s block. We will be happy to offer you long-term assistance!

E-Mail inquiries: eineunifueralleuni-potsdamde

No service on January 9 & 16, 2025!

Monday

Dr. Lucas Mielke
10:00 AM - 11:00 AM
Advising over the phone: +49 331 977-153087

-
Thursday-Ulrike Sträßner
01:00 PM - 03:00 PM
Advising over the phone: +49 331 977-153087

Consultation Hours for Vocationally Qualified Applicants without a Higher Education Entrance Qualification

There’s more than one way to become a student at the UP! You have a vocational qualification, want to study, but don’t know how that works? It is possible to study without a university entrance qualification from a school. Contact us so we can discuss your situation and possibly open up new perspectives for you.

E-Mail inquiries: vera.yuuni-potsdamde

by appointmentVera Yu
Neues Palais, Building 8, Room 0.13

Advising and Information Offers from Students’ Perspectives

Consultation Hours of the Student-Run Info Hotline

The colleagues from the student-run Info Hotline can advise you compentently and in an uncomplicated way. We gladly answer questions on the application process, deadlines, entrance examinations and enrollment.  It’s always a good idea to ask your fellow students.

Advising over the phone: +49 331 977-4088 and -4089

Monday-01:00 PM - 03:00 PM
Tuesday10:00 AM - 12:00 PM

01:00 PM - 04:00 PM

Wednesday10:00 AM - 12:00 PM01:00 PM - 04:00 PM
Thursday10:00 AM - 12:00 PM-
Friday-12:00 PM - 02:00 PM

Consultation Hours of the Student Team for Accessibility

Our student advisors for accessibility are part of the team of the Commissioner for Students with Disabilities at the university and are always in close dialog with Mr. Meile thanks to regular team meetings. To truly create “One University for All”, they offer guidance and advice to other students, especially with regard to academic work, the organization of your studies as well as any questions relating to individual equality measures.

E-Mail inquiries: barrierefreiuni-potsdamde

Monday02:00 - 03:00 PM
Link to the Zoom meeting
Password: 20252832
For questions about individual equality measures and studying with a health impairment from a student perspective, write to barrierefreiuni-potsdamde and we will arrange a personal consultation.

Contact

Central Student Advisory Service

University of Potsdam | Division of Student Affairs

 

Campus | Am Neuen Palais
Am Neuen Palais 10, House 8
14469 Potsdam