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IT support of the Faculty of Human Sciences (hwfIT)

The hwfIT support team is primarily responsible for members of the Structural Unit Educational Science. You can reach us in building 35 in Golm, room 0.07 and room 0.08 as well as at the following e-mail address:

hwfITuni-potsdamde
 

SK

Sebastian Kuhn

Main area of responsibility: Head of the research laboratory of the Faculty of Human Sciences

Florian Rumprecht

Main area of responsibility: Technical support for the Faculty of Human Sciences with a focus on the Linguistics Department

Beatrice Mix

Main area of responsibility: Technical support for the Faculty of Human Sciences and contact person for the learning laboratory of the Department of Inclusive Education

Information about ESET:

  • 02/02/2023 -Windows users of the Faculty of Human Sciences can now install the new ESET antivirus software. Corresponding circular e-mail can be downloaded here as PDF.  For the installation of ESET, please contact us (and not the ZIM) to ensure that you are then also listed with us.

 

We are happy to help you with the following issues: 

  • Troubleshooting for end devices (software / possibly also hardware)
  • Advice on new purchases (computers / notebooks), according to the desired usage characteristics
  • Initial setup and new setup of computers / notebooks
  • Support with setup

In order to be able to recommend suitable products for new purchases, please use the forms below and send them completed to hwfituni-potsdamde

Order checklists:

Produkt typeDescription 
Checklist desktopOrder checklists for nonportable computers and useful accessories Download
Checklist notebookOrder checklists for portable computers and useful accessoriesDownload
Checklist PeripheryOrder checklist for peripheral devices such as printers, speakers, etc.Download

 

Tutorials / instructions

TutorialVideoPDF
Galneoscreen in building 16LinkDownload
Big meeting room (building 35) presentation and conference system coming soonDownload